Privacy Policy — Climax Computer

Website: https://www.climaxcomputer.com

Thank you for visiting Climax Computer. We respect your privacy and are committed to protecting the personal information you share with us. 

1. Who we are

Climax Computer is a retail business selling consumer electronics (Apple, Samsung, etc.) and related services. Our website is https://www.climaxcomputer.com. If you need to contact us about privacy, email: [[email protected]] or write to Climax Computer, Lahore, Pakistan.

2. Information we collect

We collect only the information needed to provide services and process orders:

Automatically collected (when you visit):

  • IP address, browser type, pages visited, device type, and basic analytics (via WordPress or analytics plugins).

  • Cookies and similar small files to improve your experience.

Provided by you (when you interact):

  • Name, email, phone number, shipping/billing address, and order details when you place an order.

  • Message content if you use a contact form, chat, or email.

  • Payment information is handled by our payment provider (we do not store full card numbers on our site).

3. How we use your information

We use your data to:

  • Process and fulfill orders, including shipping and returns.

  • Communicate about your order, account, and customer service.

  • Improve our website and offerings (analytics).

  • Send marketing updates only if you opt in; you can unsubscribe at any time.

4. Third-party services and plugins

We may use third-party services such as payment gateways, shipping partners, analytics tools, and WordPress plugins (for example WooCommerce, contact form plugins, Google Analytics). Those services may collect information according to their own privacy policies. We recommend reviewing them when relevant.

Examples: payment processors handle card payments and are responsible for payment security; analytics providers collect usage data.

5. Cookies

We use cookies for:

  • Site functionality (keeping you logged in, cart contents).

  • Analytics (to understand site usage).

  • Optional marketing (only if you consent).

You can control or delete cookies through your browser settings. Blocking some cookies may affect site functionality.

6. How we protect your data

We implement reasonable technical and organizational measures (secure hosting, SSL/TLS encryption, strong passwords, plugin updates) to protect personal data. While we do our best, no website can guarantee 100% security—if you suspect a breach, contact us immediately at [[email protected]].

7. Data retention

We retain personal information as long as necessary for the purposes listed above (e.g., to complete orders, resolve disputes, comply with legal obligations). You can request deletion of your account and personal data—see “Your rights” below.

8. Your rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict processing.

  • Request a copy of your personal data in a portable format.

To exercise any right, contact us at [[email protected]]. We’ll respond as required by applicable law.

9. Children

Our site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us so we can remove it.

10. Changes to this policy

We may update this policy occasionally. We’ll post the new effective date at the top of this page. Significant changes will be highlighted on the website where reasonable.

11. How to contact us

For questions, data requests, or complaints: